ligarayaPrivacy Policy
This page describes what we collect when you use ligaraya and how we keep that data protected. We at ligaraya take your privacy seriously and operate under clear, transparent principles. Our commitment is to handle your personal information responsibly, comply with applicable data protection law, and give you control over how your data is used.
When you create an account on ligaraya, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place a bet on Liga 1 or Piala AFF markets, you share information with us. We use that information to verify your identity, process your transactions, and deliver our service. This policy explains what we collect, why, and how long we keep it.
What we collect on ligaraya
We collect your personal information in several ways. When you register an account, we ask for your name, email address, phone number, and date of birth. We also collect your government-issued ID number and proof of address during account verification—a step we require before your first withdrawal. This verification protects both you and ligaraya from fraud and ensures compliance with applicable law.
We collect transaction data whenever you deposit or withdraw. If you use DANA, e-wallet, mobile banking, or local payment, we receive confirmation of the payment method, the amount, and the timestamp. We do not store your full payment card details; your bank or e-wallet provider handles that encryption. We also log your IP address, device type, and browser information each time you access ligaraya, so we can detect unusual account activity and protect against unauthorized access.
When you place a bet on a Champions League match, play Aviator or Sweet Bonanza, or join a live-dealer table, we record your wager, the outcome, and the time. This data helps us calculate your account balance, settle disputes, and comply with record-keeping obligations. We also collect cookies and similar tracking technologies to remember your preferences and improve your experience on ligaraya.
How we use your data on ligaraya
We use your personal information to deliver our service. This includes processing your deposits and withdrawals, verifying your identity, calculating your balance, and settling your bets. We also use your data to communicate with you—sending account notifications, withdrawal confirmations, and support responses. If you contact our team during Idul Fitri, Idul Adha, or other holidays, we may take longer to respond, but we will keep your inquiry on file.
We analyze your account activity to detect fraud, money laundering, and other illegal conduct. We may also use your data to improve ligaraya—for example, understanding which payment methods are most popular in Jakarta, Surabaya, or Bandung, or which slot games like Gates of Olympus or Mahjong Ways attract the most players. We do not sell your personal information to third parties for marketing purposes.
We share your data with payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) only to the extent necessary to process your transaction. We may also share data with law enforcement or regulators if required by law. Our servers may sit outside your jurisdiction, so your data may be transferred internationally; we ensure that any transfer complies with applicable data protection standards.
Your rights and our commitments on ligaraya
You have the right to access, correct, or delete your personal information. You can update your email, phone number, or address through your ligaraya account settings. If you wish to request a copy of all data we hold about you, or to request deletion, contact our support team. We will respond within a reasonable timeframe and comply with your request unless we are required by law to retain the data.
We use industry-standard encryption and security practices to protect your data. We do not guarantee absolute security, but we undertake to implement reasonable safeguards. If we discover a data breach, we will notify you and take steps to mitigate harm. We do not share your account password with anyone, and we recommend that you use a strong, unique password and enable two-factor authentication if available.
Our privacy practices may change over time. If we make material changes to this policy, we will notify you by email or by posting a notice on ligaraya. Your continued use of our platform after such notice constitutes your acceptance of the updated policy. If you have questions about how we handle your data, contact our support team.
Cookies and tracking on ligaraya
We use cookies to remember your login status, language preference, and betting history on ligaraya. These cookies help us deliver a faster, more personalized experience. We also use analytics cookies to understand how users navigate our platform—for example, which sections are most visited and how long users spend on each page. You can disable cookies in your browser settings, but doing so may limit your ability to use ligaraya fully.
We do not use cookies to track you across other websites. Our tracking is limited to ligaraya and is used only to improve our service and detect fraud. Third-party payment providers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) may set their own cookies when you complete a transaction; their privacy practices are governed by their own policies, not ours.
We at ligaraya remain committed to transparency and user control. Our services are available only where local law permits. Users are responsible for verifying that access and use of ligaraya comply with their own jurisdiction's law. If you have concerns about your privacy or how we handle your data, please reach out to our support team.